Definition of One-on-One Interaction
One-on-one interaction is defined as any private contact or communication (including electronic communication) between any Club participant and an adult, including adult staff, minor staff, volunteers, board members and others who might encounter members during regular programming and activities.
Private Contact/Communication
Private contact/communication is any communication, in person or virtual, that is between one youth member and one adult (18 or over) that takes place in a secluded area, is not in plain sight and/or is done without the knowledge of others. Private places can include but are not limited to vehicles, rooms without visibility to others, private homes, and hotel rooms.
Examples of private contact include but are not limited to:
- Meeting behind closed doors (in rooms without windows or visible sightlines) or any spaces that are not visible to others.
- One staff member transporting one member in a vehicle.
- Electronic communications (text, video, social media, etc.) between one member and one staff member or volunteer.
Public Contact/Communication
Public contact/communication is any communication or meeting, in person or virtual, that is between at least three individuals, including two staff and one member, one staff and two members or variations of these combinations.
Examples of public contact include but are not limited to:
- Meeting in plain sight of others (e.g., in a quiet corner of an active games room).
- Transporting members via public transportation (bus, taxis, train, air, etc.) or transporting multiple members.
- Electronic communications (text, video, social media, etc.) between multiple members and adults (e.g., group chats).
- Public places can include but are not limited to buses, airports, shopping malls, restaurants, and schools.
Impact on Mentoring Programs
Mentorship is a key component of Boys & Girls Club of Collier County programming and has tremendous positive impact on members. Prohibition of one-on-one interaction does not have to negatively affect mentor programs and/or relationship building. Mentors can adjust their practices to include:
- Holding mentor and coaching sessions in areas where other staff and/or members are present or can see you, for example, in large rooms where meetings are visible but not heard.
- Copying parents, staff, or other members (when appropriate) on written and/or electronic communications.
- Scheduling meetings during Club hours and at the Club site.
- Documenting interactions between mentors and youth.
Impact on Partnerships with Local Mentoring Organizations
- All local mentors are required to abide by Club policies, including background check requirements and prohibition of one-on-one interaction.
- External mentors are required to abide by all Club safety policies and procedures.
- A written agreement should be in place to determine how and when the external organization assumes custody and responsibility of the member; these procedures should be clearly communicated to parents or guardians.
- Every interaction between mentor and youth will be documented and maintained.
Impact on Travelling to Off-Site Events and Activities
When travelling to external events such as Keystone, Youth of the Year or other off-site events, the one-on-one policy shall continue to be followed.
- One staff member should not transport one single child at any time in a vehicle.
- Accommodations shall be made to ensure at least three people (two staff and one member or one staff and two members) are together when traveling.
- As an alternative, public transportation may be used (e.g., taxi, Uber, public transport).
If this arrangement presents staffing or budget challenges, consider the following:
- Inviting parents or guardians to attend and/or chaperone their child.
- Including additional youth (e.g., Junior Youth of the Year) and/or staff in travel plans.
- Coordinating with other Clubhouses or nearby organizations to travel together.
- Travelling with additional staff or members.
Parents and guardians should also provide written consent in each instance in which a member travels to any off-site event. NOTE: Parents or guardians are never allowed to provide consent for one-on-one interaction. Similar practices should be in place when coordinating field trips.
Impact on Transportation to and From the Club
When transporting members to and/or from a Club-sponsored event or activity, single members should not be transported alone with one staff person. Consider the following to accommodate single children:
- Modify bus or van routes so single children are not picked up first or dropped off last.
- Use a bus aide if available.
- Pick up and drop off children in groups.
- Modify staff schedules to ensure multiple staff are present.
Exceptions to Policy
Exceptions to the one-on-one policy can be made under the following circumstances:
- When delivering medical or counseling services by a licensed, trained therapist or similar professional (e.g., counselors, social workers).
- When the emotional or physical safety of a member is at risk and a private, one-on-one communication is deemed necessary by Club leadership.
- In emergency situations that could create a safety risk (e.g., if a member is not picked up by a parent and leaving them alone at the Club could be a safety risk).
Should exceptions need to be made, the Club shall have policies in place to monitor interactions, including but not limited to:
- Disclosing the meeting to Club leadership and regularly checking in with the member and adult during conversations.
- Placing time limits on conversations.
- Meeting in rooms with clear sight lines (e.g., rooms with windows or glass doors).
- Documenting the interaction.
- In an emergency, disclosing the situation to another staff member before engaging in one-on-one interaction.